Nihao Optical Reviews

Prices at Nihaooptical.com for complete prescription glasses start from $60.95, with a wide range of frames and lenses leading to a big variation in possible prices. Lenses start from $25.00 for Index Resin Thin Lenses. Previously, lens prices were in the $5-$10 range, but they have increased to $25 and up. This change has led some customers to opt for competitors offering similar frames with lenses in the lower price range.

Nihaooptical.com is known for its stylish and modern frames that receive compliments for their design. The 'Try On' application is a popular feature that allows customers to virtually try on glasses, enhancing the online shopping experience. The company has been recognized for prompt delivery and excellent customer service. Despite some issues with tracking and address errors during shipping, Nihaooptical.com has shown commitment to resolving customer concerns, offering discounts and extended warranties as part of their service improvement efforts.

Based on customer reviews, credit card payments are accepted on Nihaooptical.com. Customers have mentioned making payments through PayPal and directly with their credit card. However, there have been instances where customers faced issues with being charged twice, once through PayPal and again through their credit card. It is advisable to review the payment process carefully and ensure that the transaction is completed as intended.

Nihaooptical.com offers a generous 14-day return policy and a 180-day warranty on their products. If a customer is not satisfied with their purchase, they can initiate a return within this period. The website is also reported to be working on improving their shipment tracking system to better monitor parcels and notify customers of any anomalies such as delays or returns. It's important for customers to review the return policy details on the website to understand the process fully and ensure compliance with the terms for a successful return.